Survey on Hong Kong Citizens’ Attitude Towards Seeking Medical Help and Online Health Information Searching HabitBack

| Research Background | Research Design | Research Team Members | Contact Information | Frequency Tables | Questionnaire | Powerpoint slides of first release| Health Education Powerpoint slides provided by sponsor| Press release I provided by sponsor| Press release II provided by sponsor |


Research Background

In October 2013, Medilink commissioned the Public Opinion Programme (POP) of The University of Hong Kong to conduct this “Survey on Hong Kong Citizens’ Attitude Towards Seeking Medical Help and Online Health Information Searching Habit” targeting Cantonese speaking Hong Kong citizens of age 25-60. The survey aimed to gauge Hong Kong citizens’ attitude towards seeking medical help, self-diagnosing and treatment, as well as opinion on online health information.

The research instrument used in this study was designed entirely by the POP Team after consulting Medilink, while both POP and Medilink had equal say in the final instrument. Moreover, fieldwork operations, data collection and data analysis were conducted independently by the POP Team, without interference from any party. In other words, although the content of the questionnaire mainly came from the commissioning organization, POP was given full autonomy to design and conduct the survey, and POP would take full responsibility for all the findings reported herewith.



Research Design

Telephone interviews were conducted by interviewers under close supervision. All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system invented by the research team which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.

Telephone numbers are randomly generated using known prefixes assigned to telecommunication services providers under the Numbering Plan provided by the Office of the Communications Authority (OFCA). Invalid numbers are then eliminated according to computer and manual dialing records to produce the final sample.

 

The target population of this survey was Cantonese-speaking Hong Kong citizens of age 25 to 60. If more than one eligible subject had been available, selection was made using the "next birthday rule" which selected the person who had his/her birthday next. The survey was conducted during the period of October 16 to 23, 2013. A total of 516 respondents were successfully interviewed. The effective response rate of this survey was 75.1%, and the standard sampling error for percentages based on this sample was less than 2.2 percentage points. In other words, the sampling error for all percentages using the total sample was less than plus/minus 4.5 percentage points at 95% confidence level.





Research team members

Research Directors :
Project Manager :
Project Executive:
Data Analysts :

CHUNG Ting-Yiu Robert
and PANG Ka-Lai Karie

LEE Wing-Yi Winnie

TSE Hiu-yan Cynthia

TAI Chit-Fai Edward
and YU Chung-Ho Kelvin


Survey date

:

16-23/10/2013

Target population

:

Cantonese-speaking Hong Kong citizens aged 25-60

Survey method

:

Random telephone survey conducted by real interviewers

Sampling method

:

Telephone numbers were selected randomly from residential telephone database. If more than one eligible subject had been available, the one who had his/her birthday next was selected.

Sample size

:

516 successful cases

Effective response rate

:

75.1% (based on the number of eligible target respondents)

Standard error

:

Less than 2.2%  (i.e. at 95% confidence level, the maximum sampling error of all percentages should be no more than +/-4.5 percentage points)





| Research Background | Research Design | Research Team Members | Contact Information | Frequency Tables | Questionnaire | Powerpoint slides of first release| Health Education Powerpoint slides provided by sponsor| Press release I provided by sponsor| Press release II provided by sponsor |