Background InformationBack

In February 2013, Microsoft Hong Kong and the Hong Kong Council of Social Service (HKCSS) commissioned the Public Opinion Programme (POP) at the University of Hong Kong to conduct this “Survey on Local NGOs’ Use of Internet Communication Tools for Youth Service”. The targets of this survey were representatives of local NGOs that provide service to the youth of age 15-24. The contact list was provided by HKCSS.

HKCSS invited 172 qualified agency members to participate in this survey via email, end up 64 organizations were interested and their contacts were passed to HKUPOP for telephone interviews. The survey was conducted during the period of 6 to 27 May 2013. Representatives of 53 out of the 64 organizations were successfully interviewed, the overall cooperative rate was 91.4%, accounting for 30.8% of the total agency members who are qualified for this survey. Assuming no response bias, at 95% confidence level, the sampling error for all percentages was less than plus/minus 11.5 percentage points.