Contact informationBack


  Date of survey : 14 April to 5 May 2011
  Survey method : Telephone survey conducted by telephone interviewers
  Target population : Representatives of local NGOs who are in position to make organizational decisions and preferably with good knowledge in IT issues
  Sampling method : HKCSS invited 385 agency members to participate in this survey via emails, end up 88 organizations were interested and their contacts were passed to HKUPOP for telephone interviews. Initial phone calls were made according to the appointment schedule, while up to 5 follow-up calls were made at different times if the respondents could not be reached by the first attempt, until the end of the survey fieldwork period.
  Sample size & cooperative rate : 74 NGOs out of the 88 interested organizations were successfully interviewed. Overall cooperative rate was 84.1%, accounting to 19.2% of the total agency members.
  Std. sampling error : Assuming no response bias and calculated at 95% confidence level, the sampling error for all percentages was less than plus/minus 10.4 percentage points.

Table 1 Calculation of cooperation rate

   Cooperation rate
= [ Successful cases / Successful cases + Eligibility not confirmed + Appointment beyond fieldwork period ]
= [ 74 / (74 + 5 + 9) ]
= 84.1%

Table 2 Breakdown of contact information of the survey

 

Frequency

Percentage

Respondents' ineligibility confirmed

0

0.0%

Fax/ data line

0

0.0%

Invalid number

0

0.0%

Call-forwarding/ mobile/ pager number

0

0.0%

Non-residential number

0

0.0%

Special technological difficulties

0

0.0%

No eligible respondents

0

0.0%

 

 

 

Respondents' eligibility not confirmed

5

5.7%

Line busy

0

0.0%

No answer

5

5.7%

Answering device

0

0.0%

Call-blocking

0

0.0%

Language problem

0

0.0%

Interview terminated before the screening question

0

0.0%

Others

0

0.0%

 

 

 

Respondents' eligibility confirmed, but failed to complete the interview

9

10.2%

Household level refusal

0

0.0%

Known respondent refusal

5

0.0%

Appointment date beyond the end of the fieldwork period

0

10.2%

Partial interview

0

0.0%

Miscellaneous

0

0.0%

 

 

 

Successful cases

74

84.1%

 

 

 

Total

88

100.0%