Independent Police Complaints Council Public Opinion Survey 2016Back

Research Background

In 2013, 2014 and 2015, Independent Police Complaints Council (IPCC) commissioned POP to conduct a public opinion poll entitled “Independent Police Complaints Council Public Opinion Survey”. In 2016, IPCC commissioned POP again to conduct this “Independent Police Complaints Council Public Opinion Survey 2016”. The objectives of the survey were to investigate the public knowledge and perception of IPCC after the incorporation, to understand the expectation of the public towards IPCC so as to shape a better IPCC, as well as to identify the direction of IPCC’s publicity initiatives in future.

The research instrument used in this study was designed entirely by the POP Team after consulting the IPCC. Fieldwork operations and data analysis were also conducted independently by the POP Team, without interference from any outside parties. In other words, POP was given full autonomy to design and conduct the survey, and POP would take full responsibility for all the findings reported herewith.

Research Team Members

Research Directors :	Project Manager :	Project Executive :	Data Analyst :
CHUNG Ting-Yiu Robert and PANG Ka-Lai Karie	LEE Wing-Yi Winnie	CHU Cho-Leung Stanley	TAI Chit-Fai Edward

Contact Information

Survey date	:	7 – 17 March 2016
Survey method	:	Random telephone survey conducted by real interviewers
Target population	:	Cantonese-speaking Hong Kong citizens aged 18 or above
Sampling method	:	Telephone numbers are randomly generated using known prefixes assigned to telecommunication services providers under the Numbering Plan provided by the Office of the Communications Authority (OFCA). Invalid numbers are then eliminated according to computer and manual dialing records to produce the final sample. If more than one subject had been available, the one who had his/her birthday next was selected.
Sample size	:	1,002 successful cases
Response rate	:	67.1%
Standard error	:	Less than 1.6% (i.e. at 95% confidence level, the maximum sampling error of all percentages should be no more than +/-3.2 percentage points)

Research Design

Telephone interviews were conducted by telephone interviewers under close supervision. All data were collected by interviewers using a Web-based Computer Assisted Telephone Interview (Web-CATI) system invented in-house by the research team, which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision and random checking, voice recording, screen capturing and camera surveillance were used to monitor the interviewers’ performance.

Telephone numbers were randomly generated using known prefixes assigned to telecommunication services providers under the Numbering Plan provided by the Office of the Communications Authority (OFCA). Invalid numbers were then eliminated according to computer and manual dialing records to produce the final sample.

The target population of this survey was Hong Kong residents aged 18 or above who spoke Cantonese. After telephone contact was successfully established with a target household, one eligible person was selected using “next birthday rule” for the interview. Telephone interviews were conducted during the period of 7 to 17 March, 2016. A total of 1,002 Hong Kong residents of age 18 or above were successfully interviewed. The response rate of this survey was 67.1%, and the standard sampling error for percentages based on this sample was less than 1.6 percentage points. In other words, the sampling error for all percentages using the total sample was less than plus/minus 3.2 percentage points at 95% confidence level.

To ensure representativeness of the findings, the raw data collected have been rim-weighted according to provisional figures obtained from the Census and Statistics Department regarding the gender-age distribution of the Hong Kong population in 2015 year-end and the educational attainment (highest level attended) distribution collected in the 2011 Census.

Questionnaire (pdf format only)

Survey Report (pdf format only)

Presentation slides (pdf format only)

Press Release prepared by Sponsor (pdf format only)