Contact InformationBack


 

Date of survey

:

26-30 March 2012

 

Survey method

:

Telephone survey with interviewers

 

Target population

:

Hong Kong working population of age 18 or above

 

Sampling method

:

All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.

 

Sample size

:

506 successful cases

 

Effective Response rate

:

70.3%

 

Std. sampling error

:

Less than 2.2%


Table 1 Breakdown of contact information of the survey

 

Frequency

Percentage

Respondents' ineligibility confirmed

7,804

46.8

Fax/ data line

725

4.3

Invalid number

6,050

36.3

Call-forwarding/ mobile/ pager number

78

0.5

Non-residential number

403

2.4

Special technological difficulties

12

0.1

No eligible respondents

536

3.2

 

 

 

Respondents' eligibility not confirmed

4,600

27.6

Line busy

346

2.1

No answer

3,492

20.9

Answering device

196

1.2

Call-blocking

62

0.4

Language problem

156

0.9

Interview terminated before the screening question

344

2.1

Others

4

0.0

 

 

 

Respondents' eligibility confirmed, but failed to complete the interview

3,769

22.6

Household-level refusal

6

0.0

Known respondent refusal

3

0.0

Appointment date beyond the end of the fieldwork period

3,714

22.3

Partial interview

31

0.2

Miscellaneous

15

0.1

 

 

 

Successful cases

506

3.0

 

 

 

Total

16,679

100.0


Table 2 Calculation of effective response rate

Effective Response rate
= Successful cases / (Successful cases + Incomplete cases + Refusal cases + Estimated refusal cases of eligible respondents*)
= 70.3%

*Figure obtained by prorata