Contact InformationBack


  Date of survey : 3 - 11 November,2008
  Survey method : Telephone survey with interviewers
  Target population : Hong Kong working population of age 18 or above
  Sampling method :
All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.
  Sample size : 1,005 successful cases
  Effective Response rate : 76.8%
  Std. sampling error : Less than 1.6%

Table 1 Breakdown of contact information of the survey 

 

Frequency

Percentage

Respondents' ineligibility confirmed

2,457

27.3%

Fax/ data line

227

2.5%

Invalid number

1,332

14.8%

Call-forwarding/ mobile/ pager number

67

0.7%

Non-residential number

277

3.1%

Special technological difficulties

21

0.2%

No eligible respondents

533

5.9%

 

 

 

Respondents' eligibility not confirmed

2,160

24.0%

Line busy

112

1.2%

No answer

1,421

15.8%

Answering device

30

0.3%

Call-blocking

19

0.2%

Language problem

121

1.3%

Interview terminated before the screening question

394

4.4%

Others

63

0.7%

 

 

 

Respondents' eligibility confirmed, but failed to complete the interview

3,365

37.4%

Household-level refusal

11

0.1%

Known respondent refusal

5

0.1%

Appointment date beyond the end of the fieldwork period

3,183

35.4%

Partial interview

27

0.3%

Miscellaneous

139

1.5%

 

 

 

Successful cases

1,005

11.2 %

 

 

 

Total

8,987

100. 0%


Table 2 Calculation of effective response rate

Effective Response rate
= Successful cases / (Successful cases + Incomplete cases + Refusal cases + Estimated refusal cases of eligible respondents*)
= 1,005 / 1,005 + 27 + 11 + 5 + 394[(1,005 + 27 + 11 + 5) / (1,005 + 27 + 11 + 5 + 533)]*
= 76.8%

*Figure obtained by prorata