Contact InformationBack


  Date of survey : 28 - 31 July,2008
  Survey method : Telephone survey with interviewers
  Target population : Hong Kong working population of age 18 or above
  Sampling method :
All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.
  Sample size : 1,003 successful cases
  Effective Response rate : 75.9%
  Std. sampling error : Less than 1.6%

Table 1 Breakdown of contact information of the survey 
  Frequency Percentage

Respondents' ineligibility confirmed

1,153

16.3

Fax/ data line

75 1.1

Invalid number

609 8.6

Call-forwarding/ mobile/ pager number

75 1.1

Non-residential number

82 1.2

Special technological difficulties

15 0.2

No eligible respondents

297 4.2
     

Respondents' eligibility not confirmed

2,058

29.1

Line busy

87 1.2

No answer

1,338 18.9

Answering device

20 0.3

Call-blocking

11 0.2

Language problem

84 1.2

Interview terminated before the screening question

382 5.4

Others

136 1.9

 

   

Respondents' eligibility confirmed, but failed to complete the interview

2,861

40.4

Household-level refusal

3 0.0

Known respondent refusal

3 0.0

Appointment date beyond the end of the fieldwork period

2522 35.6

Partial interview

17 0.2

Miscellaneous

316 4.5

 

   

Successful cases

1,003

14.2

 

   

Total

7,075

100.0


Table 2 Calculation of effective response rate

Effective Response rate
= Successful cases / (Successful cases + Incomplete cases + Refusal cases + Estimated refusal cases of eligible respondents*)
= 1,003 / 1,003 + 17 + 3 + 3 + 382[(1,003 + 17 + 3 + 3) / (1,003 + 17 + 3 + 3 + 297)]*
= 75.9%

*Figure obtained by prorata