HKU POP releases people’s appraisal of local news media Back

 

Press Release on April 18, 2017

| Detailed Findings (People's Appraisal of the Local News Media) |

Special Announcements

1. Robert Chung, the Director of Public Opinion Programme (POP) of The University of Hong Kong, continues to publish his article series “Chung’s Blunt Words: CE-elect Series” in his online column “Chung’s Blunt Words” ( www.facebook.com/ChungsBluntWords ) today. Today he mentions how the Central Government pays attention to public opinion and sentiments in Hong Kong. The copyrights of all articles are open to the world, the media are welcome to re-publish the articles in full or in part, early or concurrent publication can also be arranged.

2. To facilitate academic study and rational discussion, POP has already released for public examination some time ago via the “HKU POP Site” (http://hkupop.pori.hk) the raw data of all 120 regular rating surveys of CE CY Leung, as well as the 181 regular rating surveys of former CE Donald Tsang and 239 regular rating surveys of former CE CH Tung, along with related demographics of respondents. Please follow normal academic standards when using or citing such data.

Abstract

POP interviewed 1,001 Hong Kong people between 10 and 12 April 2017 by means of a random telephone survey conducted by real interviewers. The survey finds that compared to seven months ago, the general credibility rating of the news media has slightly increased by 0.03 to 5.69 marks. People’s net satisfaction with press freedom has increased significantly by 17 percentage points to positive 24 percentage points. Among various types of news media, television and the internet remain to be people’s main sources of news. In terms of performance satisfaction, people are most satisfied with the performance of the radio, with net satisfaction standing at positive 45 percentage points, increased significantly by 8 percentage points. Television comes next, with net satisfaction standing at positive 40 percentage points, increased significantly by 14 percentage points. People’s net satisfaction with the overall performance of the news media in general now stands at positive 28 percentage points, increased by 5 percentage points since last survey. Besides, most people think the media have given full play to press freedom, but at the same time misused or abused press freedom, 33% and 36% consider the media responsible and irresponsible in their reporting respectively, 51% believe Hong Kong’s news media have practiced self-censorship, another 30% think the opposite, giving a net satisfaction of positive 22 percentage points, mainly because of their hesitation to criticize the Central Government, while the percentage of those who thought the media have scruples when criticizing the HKSAR Government is slightly lower than those who thought otherwise, and the net value is negative 4 percentage points. The maximum sampling error of all percentages is not more than +/-4% at 95% confidence level, while the sampling errors of rating figures and net satisfaction rates need another calculation. The response rate of the rating survey is 72%.

Points to note:

[1] The address of the “HKU POP SITE” is http://hkupop.pori.hk, journalists can check out the details of the survey there.

[2] The sample size of the survey on people’s appraisal of local news media is 1,001 successful interviews, not 1,001 x 72.3% response rate.

[3] “95% confidence level” means that if we were to repeat a certain survey 100 times, using the same questions each time but with different random samples, we would expect 95 times getting a figure within the error margins specified. When quoting these figures, journalists can state “sampling error of rating not more than +/-0.16 marks, sampling error of percentages not more than +/-4% and sampling error of net satisfaction rates not more than +/-7% at 95% confidence level”.

[4] Because of sampling errors in conducting the survey(s) and the rounding procedures in processing the data, the figures cannot be too precise, and the totals may not be completely accurate. Therefore, when quoting percentages of the survey(s), journalists should refrain from reporting decimal places, but when quoting the rating figures, one decimal place can be used.

[5] The data of this survey is collected by means of random telephone interviews conducted by real interviewers, not by any interactive voice system (IVS). If a research organization uses “computerized random telephone survey” to camouflage its IVS operation, it should be considered unprofessional.

Latest Figures

POP today releases on schedule via the “POP SITE” the latest figures of people’s appraisal of local news media. From 2014, POP enhanced the previous simple weighting method based on age and gender distribution to “rim weighting” based on age, gender and education (highest level attended) distribution. The latest figures released today have been rim-weighted according to provisional figures obtained from the Census and Statistics Department regarding the gender-age distribution of the Hong Kong population in 2016 year-end and the educational attainment (highest level attended) distribution collected in the 2011 Census. Herewith the contact information for the latest survey:

Date of survey

Overall sample size

Response rate

Sampling error of percentages[6]

10-12/4/2017

1,001

72.3%

+/-3%

[6] Calculated at 95% confidence level using full sample size. “95% confidence level” means that if we were to repeat a certain survey 100 times, using the same questions each time but with different random samples, we would expect 95 times getting a figure within the error margins specified.


Recent figures are summarized as follows:

Date of survey

24-30/9/15

11-14/4/16

19-22/9/16

10-12/4/17

Latest change

Sample base[7]

1,046

1,006

1,012

1,0 01

--

Overall response rate

61.8%

69.0%

72.4%

72.3%

--

Finding

Finding

Finding

Finding

Finding and error[8]

--

Credibility rating of the local news media in general

5.86

5.87

5.66[10]

5.69+/-0.16

+0.03

Freedom of the press in HK: Satisfaction rate [9]

47%

46%

45%

55+/-4%

+10%[10]

Freedom of the press in HK: Dissatisfaction rate [9]

29%

33%

39%[10]

31+/-4%

-8 %[10]

Net satisfaction rate

17%

13%

7%

24+/-7%

+17%[10]

Mean value[9]

3.2

(Base=687)

3.1

(Base=592)

3.0

(Base=531)

3.3+/-0.1

(Base=649)

+0.3[10]

Perceived the local news media to be responsible in their reporting[9]

31%[10]

35%

32%

33+/-4%

+1%

Perceived the local news media to be irresponsible in their reporting[9]

31%

29%

35%[10]

36+/-4%

+1%

Net value

0%

6%

-3%[10]

-3+/-7%

--

Mean value[9]

2.9

(Base=601)

3.0

(Base=603)

2.9

(Base=609)

2.9+/-0.1

(Base=569)

--

Perceived that the local news media had given full play to the freedom of speech

57%[10]

60%

56%

62+/-4%

+6%[10]

Perceived that the local news media had not given full play to the freedom of speech

33%

32%

35%

28+/-4%

-7%[10]

Net value

24%

29%

21%[10]

34+/-7%

+13%[10]

Perceived that the local news media had misused/abused the freedom of press

55%

55%

52%

61+/-4%

+9%[10]

Perceived that the local news media had not misused/abused the freedom of press

35%

32%

37%[10]

27+/-4%

-10%[10]

Net value

21%

22%

16%

34+/-7%

+18%[10]

Perceived that the local news media had practiced self-censorship

55%

52%

49%

51+/-4%

+2%

Perceived that the local news media had not practiced self-censorship

28%[10]

31%

31%

30+/-4%

-1%

Net value

27%[10]

21%

18%

22+/-7%

+4%

Perceived that the local news media had scruples when criticizing the HKSAR Government

48%

47%

49%

44+/-4%

-5%[10]

Perceived that the local news media had no scruples when criticizing the HKSAR Government

44%

48%

42%[10]

47+/-4%

+5%[10]

Net value

4%

-1%

7%

-4+/-7%

-11%[10]

Perceived that the local news media had scruples when criticizing the Central Government

62%

63%

57%[10]

58+/-4%

+1%

Perceived that the local news media had no scruples when criticizing the Central Government

29%[10]

27%

31%

33+/-4%

+2%

Net value

33%[10]

36%

26%[10]

25+/-7%

-1%

[7] Starting from 2011, these questions only use sub-samples of the tracking surveys concerned, the sample size for each question also varies. The sub-sample sizes of this survey range from 528 to 664, and the increased sampling errors have already been reflected in the figures tabulated.

[8] All error figures in the table are calculated at 95% confidence level. “95% confidence level” means that if we were to repeat a certain survey 100 times, using the same questions each time but with different random samples, we would expect 95 times getting a figure within the error margins specified. Media can state “sampling error of rating not more than +/-0.16 mark, sampling error of percentages not more than +/-4% and sampling error of net satisfaction rates not more than +/-7% at 95% confidence level” when quoting the above figures. The error margin of previous survey can be found at the POP Site.

[9] Collapsed from a 5-point scale. The mean value is calculated by quantifying all individual responses into 1, 2, 3, 4, 5 marks according to their degree of positive level, where 1 is the lowest and 5 the highest, and then calculate the sample mean.

[10] Such changes have gone beyond the sampling errors at the 95% confidence level under the same weighting method, meaning that they are statistically significant prima facie. However, whether numerical differences are statistically significant or not is not the same as whether they are practically useful or meaningful.


Results of latest survey showed that, on a scale of 0-10, the latest credibility rating of the Hong Kong news media in general was 5.69 marks. Moreover, 55% of the respondents were satisfied with the freedom of the press in Hong Kong while 31% were dissatisfied, net satisfaction at positive 24 percentage points. The mean value is 3.3, meaning in between “half-half” and “quite satisfied”. 33% perceived the local news media to be responsible in their reporting, 36% regarded the local news media as irresponsible, giving a net value of negative 3 percentage points. The mean value is 2.9, meaning “half-half”. 62% believed the local news media had given full play to the freedom of speech, net value at positive 34 percentage points, but 61% said they had misused or abused the freedom of press, net value at positive 34 percentage points. Besides, 51% of the respondents thought the local news media had practised self-censorship while 30% perceived the contrary, giving a net value of positive 22 percentage points. 44% thought they had scruples when criticizing the HKSAR Government, with a net value of negative 4 percentage points. 58% thought they had scruples when criticizing the Central Government, net value at positive 25 percentage points. The results of other questions such as people’s main source of news and their satisfaction on individual news media are shown below:


Date of survey

24-30/9/15

11-14/4/16

19-22/9/16

10-12/4/17

Latest change

Sample base[11]

1,046

1,006

1,012

1,0 01

--

Overall response rate

61.8%

69.0%

72.4%

72.3%

--

Finding

Finding

Finding

Finding

Finding and error[12]

--

People’s main source of news: Television

71%[15]

77%[15]

74%

75+/-3%

+1%

People’s main source of news: Internet

52%

48%

59%[15]

59+/-4%

--

People’s main source of news: Newspaper

48%

43%[15]

47%

42+/-4%

-5%[15]

People’s main source of news: Radio

19%[15]

21%

26%[15]

20+/-4%

-6%[15]

People’s main source of news: Friends

12%

11%

14%

11+/-3%

-3%

Perceived that television was the most trustworthy source

37%[15]

39%

33%[15]

42+/-4%

+9%[15]

Perceived that newspaper was the most trustworthy source

17%

15%

15%

17+/-3%

+2%

Perceived that internet was the most trustworthy source

12%

13%

17%[15]

15+/-3%

-2%

Perceived that radio was the most trustworthy source

16%

15%

13%

14+/-3%

+1%

Perceived that family member was the most trustworthy source

7%[15]

5%

5%

2+/-1%

-3%[15]

Satisfaction rate of radio[13]

52%

56%

51%[15]

56+/-4%

+5%[15]

Dissatisfaction rate of radio[13]

8%

8%

13%[15]

11+/-3%

-2%

Net satisfaction rate

44%

49%

37%[15]

45+/-6%

+8%[15]

Mean value[13]

3.6

(Base=464)

3.7

(Base=483)

3.5

(Base=503)

3.6+/-0.1

(Base=479)

+0.1

Satisfaction rate of television[13]

51%

53%

49%

57+/-4%

+8%[15]

Dissatisfaction rate of television[13]

16%

18%

24%[15]

18+/-3%

-6%[15]

Net satisfaction rate

35%

35%

26%[15]

40+/-7%

+14%[15]

Mean value[13]

3.4

(Base=615)

3.4

(Base=617)

3.3

(Base=538)

3.4+/-0.1

(Base=522)

+0.1

Satisfaction rate of internet[13] [14]

39%[15]

35%

38%

36+/-4%

-2%

Dissatisfaction rate of internet[13] [14]

14%

15%

18%

22+/-3%

+4%

Net satisfaction rate

26%[15]

20%[15]

20%

14+/-6%

-6%

Mean value[13]

3.4[15]

(Base=435)

3.3

(Base=494)

3.3

(Base=431)

3.2+/-0.1

(Base=470)

-0.1

Satisfaction rate of newspapers[13]

37%

36%

33%

37+/-4%

+4%

Dissatisfaction rate of newspapers[13]

23%

22%

29%[15]

29+/-4%

--

Net satisfaction rate

14%

14%

4%[15]

8+/-7%

+4%

Mean value[13]

3.2

(Base=549)

3.2

(Base=544)

3.0[15]

(Base=513)

3.1+/-0.1

(Base=491)

+0.1

Satisfaction rate of magazines[13]

15%[15]

14%

13%

10+/-3%

-3%

Dissatisfaction rate of magazines[13]

38%

45%[15]

38%[15]

46+/-4%

+8%[15]

Net satisfaction rate

-23%[15]

-30%[15]

-25%

-36+/-6%

-11%[15]

Mean value[13]

2.6

(Base=455)

2.5

(Base=509)

2.5

(Base=464)

2.4+/-0.1

(Base=386)

-0.1

Satisfaction rate of news media in general [13]

45%

51%[15]

43%[15]

47+/-4%

+4%

Dissatisfaction rate of news media in general [13]

16%

12%[15]

20%[15]

19+/-3%

-1%

Net satisfaction rate

29%

39%[15]

23%[15]

28+/-6%

+5%

Mean value[13]

3.3

(Base=601)

3.4

(Base=606)

3.2[15]

(Base=546)

3.3+/-0.1

(Base=700)

+0.1

[11] Starting from 2011, these questions only use sub-samples of the tracking surveys concerned, the sample size for each question also varies. The sub-sample sizes of this survey range from 511 to 753, and the increased sampling errors have already been reflected in the figures tabulated.

[12] All error figures in the table are calculated at 95% confidence level. “95% confidence level” means that if we were to repeat a certain survey 100 times, using the same questions each time but with different random samples, we would expect 95 times getting a figure within the error margins specified. Media can state “sampling error of percentages not more than +/-4% and that of net satisfaction rates not more than +/-7% at 95% confidence level” when quoting the above figures. The error margin of previous survey can be found at the POP Site.

[13] Collapsed from a 5-point scale. The mean value is calculated by quantifying all individual responses into 1, 2, 3, 4, 5 marks according to their degree of positive level, where 1 is the lowest and 5 the highest, and then calculate the sample mean.

[14] Question was first introduced in April 2010.

[15] Such changes have gone beyond the sampling errors at the 95% confidence level under the same weighting method, meaning that they are statistically significant prima facie. However, whether numerical differences are statistically significant or not is not the same as whether they are practically useful or meaningful.


Results of the survey also showed that, 75% and 59% of the respondents claimed their main sources of news were television and internet respectively, while 42% thought the news reported by the former channel was the most trustworthy. Regarding people’s appraisal of various news channels, 56% of the respondents were satisfied with the radio, whereas 57% were satisfied with the television. Net satisfactions of these two channels were positive 45 and 40 percentage points, and their mean values were 3.6 and 3.4 respectively, meaning in between “half-half” and “quite satisfied”. Comparatively speaking, people’s satisfaction with the internet and printed media was lower, as the respective satisfaction rates of the internet, newspaper and magazine were 36%, 37% and 10% only, and their net satisfactions stand at positive 14, positive 8 and negative 36 percentage points, mean values at 3.2, 3.1 and 2.4 respectively, meaning close to “half-half” for the former two, and in between “quite dissatisfied” and “half-half” for the latter. All in all, the latest satisfaction rate of the above news media in general was 47%, net satisfaction at positive 28 percentage points, and the mean value is 3.3, meaning between “half-half” and “quite satisfied”.


Commentary

Frank Wai-Kin Lee, Research Manager of POP, observed, “Compared to seven months ago, the general credibility rating of the news media has slightly increased by 0.03 to 5.69 marks. People’s net satisfaction with press freedom has increased significantly by 17 percentage points to positive 24 percentage points. Among various types of news media, television and the internet remain to be people’s main sources of news. In terms of performance satisfaction, people are most satisfied with the performance of the radio, with net satisfaction standing at positive 45 percentage points, increased significantly by 8 percentage points. Television comes next, with net satisfaction standing at positive 40 percentage points, increased significantly by 14 percentage points. People’s net satisfaction with the overall performance of the news media in general now stands at positive 28 percentage points, increased by 5 percentage points since last survey. Besides, most people think the media have given full play to press freedom, but at the same time misused or abused press freedom, 33% and 36% consider the media responsible and irresponsible in their reporting respectively, 51% believe Hong Kong’s news media have practiced self-censorship, another 30% think the opposite, giving a net satisfaction of positive 22 percentage points, mainly because of their hesitation to criticize the Central Government, while the percentage of those who thought the media have scruples when criticizing the HKSAR Government is slightly lower than those who thought otherwise, and the net value is negative 4 percentage points. As for the reasons affecting people’s appraisal of the press, readers can make their own judgment after reading the list of events archived in our ‘Opinion Daily’ feature page in our ‘POP Site’.”

Future Release (Tentative)

  • April 25, 2017 (Tuesday) 1pm to 2pm: Ratings of Top 10 Legislative Councillors