Contact Information返回

  Date of survey : 5 - 16 October 2009
  Survey method : Telephone survey with interviewers
  Target population : Hong Kong working population of age 18 or above
  Sampling method :
All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.
  Sample size : 1,000 successful cases
  Effective Response rate : 72.6%
  Std. sampling error : Less than 1.6%

Table 1 Breakdown of contact information of the survey 

 

Frequency

Percentage

Respondents' ineligibility confirmed

4,803

34.4%

Fax/ data line

402

2.9%

Invalid number

3,313

23.7%

Call-forwarding/ mobile/ pager number

83

0.6%

Non-residential number

312

2.2%

Special technological difficulties

32

0.2%

No eligible respondents

661

4.7%

 

 

 

Respondents' eligibility not confirmed

3,418

24.5%

Line busy

222

1.6%

No answer

2,412

17.3%

Answering device

55

0.4%

Call-blocking

38

0.3%

Language problem

171

1.2%

Interview terminated before the screening question

510

3.6%

Others

10

0.1%

 

 

 

Respondents' eligibility confirmed, but failed to complete the interview

4,755

34.0%

Household-level refusal

25

0.2%

Known respondent refusal

12

0.1%

Appointment date beyond the end of the fieldwork period

4,496

32.2%

Partial interview

26

0.2%

Miscellaneous

196

1.4%

 

 

 

Successful cases

1,000

7.2%

 

 

 

Total

13,976

100.0%


Table 2 Calculation of effective response rate

Effective Response rate
= Successful cases / (Successful cases + Incomplete cases + Refusal cases + Estimated refusal cases of eligible respondents*)
= 1,000 / 1,000 + 26 + 37 + 510[(1,000 + 26 + 37) / (1,000 + 26 + 37 + 661)]*
= 72.6%

*Figure obtained by prorata