香港個人科技應用意見調查 - 調查問卷返回
I. Human Technology Adoption| 1. Do you currently own any desktop computer, excluding those in the office? |
| Yes |
| No |
| Don't know / hard to say |
| 2. Do you currently own any notebook computer? |
| Yes |
| No |
| Don't know / hard to say |
| 3. Do you currently own any PDA/Palm? |
| Yes |
| No |
| Don't know / hard to say |
| 4. Do you currently own any mobile phone? |
| Yes |
| No |
| Don't know / hard to say |
| 5. Do you currently own any private email account? |
| Yes |
| No |
| Don't know / hard to say |
| 6. Do you currently own any personal (or family) homepage? |
| Yes |
| No |
| Don't know / hard to say |
| 7. Have you installed broadband at home? |
| Yes |
| No |
| Don't know / hard to say |
| 8. Do you currently own any digital camera or digital video camera? |
| Yes |
| No |
| Don't know / hard to say |
| 9. Does your family currently own any TV game (e.g. PS2)? |
| Yes |
| No |
| Don't know / hard to say |
| 10. Do you currently listen to any MP3 music file? |
| Yes |
| No |
| Don't know / hard to say |
| 11. Of all the above-mentioned products, which three of them are the most important to you? Please rank in order. |
| Desktop computer |
| Notebook computer |
| PDA/Palm |
| Mobile phone |
| Private email account |
| Personal homepage |
| Broadband |
| Digital camera or digital video camera |
| TV game |
| MP3 music file |
| Don't know / hard to say |
| 12. What do you use your personal computer mainly for? (Do not read out the answers, multiple responses allowed) |
| Do not use personal computer |
| Clerical work processing |
| e-mail, ICQ [Social] |
| Information searching, news reading…etc [Information] |
| Investment and financial planning, bills paying…etc [Finance] |
| Online shopping, consuming [Consuming] |
| Games, entertainment [For leisure] |
| Software downloading, Management of personal information [Application] |
| Others |
| Don't know / hard to say |
| 13. What do you think you will use your personal computer mainly for one year from now? (Do not read out the answers, multiple responses allowed) |
| Will not use personal computer |
| Clerical work processing |
| e-mail, ICQ [Social] |
| Information searching, news reading…etc [Information] |
| Investment and financial planning, bills paying…etc [Finance] |
| Online shopping, consuming [Consuming] |
| Games, entertainment [For leisure] |
| Software downloading, Management of personal information [Application] |
| Others |
| Don't know / hard to say |
| 14. What do you use your mobile phone mainly for? (Do not read out the answers, multiple responses allowed) |
| Do not use mobile phone |
| Communication |
| Getting connected to the Internet |
| Sending and receiving short messages (SMS) |
| Downloading (e.g. ring tone, screen logo) |
| Entertainment (e.g. game, MP3) |
| Others |
| Don't know / hard to say |
| 15. What do you think you will use your mobile phone mainly for one year from now? (Do not read out the answers, multiple responses allowed) |
| Will not use mobile phone |
| Communication |
| Getting connected to the Internet |
| Sending and receiving short messages (SMS) |
| Downloading (e.g. ring tone, screen logo) |
| Entertainment (e.g. game, MP3) |
| Others |
| Don't know / hard to say |
II. IT Proficiency Rating & Attitudinal Questions
| 16. In general, please use a scale of 0-10 to rate your proficiency of Information Technology, with 10 indicating absolutely proficient, 0 indicating absolutely not proficient and 5 indicating half-half. How would you rate yourself? |
| 0:10 |
| Don't know / hard to say |
| 17. Again, please use a scale of 0-10 to rate the overall proficiency of Information Technology of the people in Hong Kong, with 10 indicating absolutely proficient, 0 indicating absolutely not proficient and 5 indicating half-half. How would you rate the people in Hong Kong? |
| 0:10 |
| Don't know / hard to say |
| 18. Assume that we select one hundred Hong Kong people to form a representative sample. How would you rank yourself regarding the proficiency of Information Technology when compared with others? |
| 1:100 |
| Don't know / hard to say |
| 19. Assume that your current proficiency of Information Technology scores 100, what do you think this indicator will become one year from now? |
| 0:9997 |
| Don't know / hard to say |
| 20. How important do you think Information Technology is to you? |
| Very important |
| Quite important |
| Half-half |
| Quite unimportant |
| Very unimportant |
| Don't know / hard to say |
| 21. Do you think the Internet has generally made your life better or worse? |
| Do not use the Internet |
| Better |
| No changes |
| Worse |
| Don't know / hard to say |
| 22. Do you think mobile phone has generally made your life better or worse? |
| Do not use mobile phone |
| Better |
| No changes |
| Worse |
| Don't know / hard to say |
III. POP Tracking Questions
| 23. On the whole, how satisfied are you with the government's policies on the development of Information Technology? |
| Very satisfied |
| Quite satisfied |
| Half-half |
| Quite dissatisfied |
| Very dissatisfied |
| Don't know / hard to say |
| 24. On the whole, do you have confidence in Hong Kong's future? |
| Yes |
| No |
| Don't know / hard to say |
| 25. Hong Kong is currently facing various problems. What kind of problems are you most concerned with? (Read out the first three answers) |
| Political problems |
| Economic problems |
| Social problems |
| Don't know / hard to say / can't tell which is the most important |
| No opinion |
| 26. Generally speaking, are you satisfied with the present social condition in Hong Kong? |
| Very satisfied |
| Quite satisfied |
| Half-half |
| Quite dissatisfied |
| Very dissatisfied |
| Don't know / hard to say |
| 27. Please evaluate the social condition in Hong Kong nowadays. If you were to use a scale of 0-10 to evaluate whether Hong Kong is a civilized society, with 10 indicating absolutely civilized, 0 indicating absolutely uncivilized, 5 indicating half-half, how would you rate Hong Kong? |
| 0:10 |
| Don't know / hard to say |
| 28. If you were to use a scale of 0-10 to evaluate whether Hong Kong is an efficient society, with 10 indicating absolutely efficient, 0 indicating absolutely inefficient, 5 indicating half-half, how would you rate Hong Kong? |
| 0:10 |
| Don't know / hard to say |
| 29. Which of the following media is your major source of current news? |
| Television |
| Radio |
| Newspapers |
| Magazines |
| Friends |
| Family members |
| Internet |
| Others |
| Don't know / hard to say |
IV. Downloading Service
| 30. Have you ever used any form of downloading service, such as the download of computer software, music files, games, ring tones, screen savers and cursors, via computer or mobile phone? |
| Yes |
| No (skip to Q32) |
| Don't know what downloading service is (skip to D1) |
| 31. [Only for those who have ever used any form of downloading service] Do you download via computer, mobile phone or other media? (Do not read out the answers, multiple responses allowed) |
| Computer (e.g. desktop computer, notebook computer, PDA) (skip to Q34) |
| Mobile phone (skip to Q34) |
| Others (please specify) (skip to Q34) |
| 32. [Only for those who have never used downloading service] Why not? (Do not read out the answers, multiple responses allowed) |
| Downloading service is not important |
| Downloading service is difficult to use |
| Downloading service is expensive |
| Others (please specify) |
| Don't know / hard to say |
| 33. [Only for those who have never used downloading service] Would you consider using the downloading service(s) in foreseeable future? |
| Yes (skip to D1) |
| No (skip to D1) |
| Don't know / hard to say (slip to D1) |
| 34. [Only for those who have ever used any form of downloading service] What do you usually download? (If there is more than one, please base on the downloading service you use most often) |
| Computer software |
| Music files |
| Games |
| Ring tones |
| Screen savers |
| Cursors |
| Others |
| Don't know / hard to say / forgotten |
| 35. [Only for those who have ever used any form of downloading service] On average, how many times do you use the downloading service(s) per week? (exact number) (input "0" when the answer is less than one) |
| 0:997 |
| Don't know / hard to say |
| 36. [Only for those who have ever used any form of downloading service] Do you need to pay for the downloading service(s) you are using? |
| Yes |
| Partly |
| No |
| Don't know / hard to say / forgotten |
| 37. [Only for those who have ever used any form of downloading service] Do you think the charges for the existing downloading service are reasonable or not? |
| Very reasonable |
| Quite reasonable |
| Hal-half |
| Quite unreasonable |
| Very unreasonable |
| Don't know / hard to say |
| 38. [Only for those who have ever used any form of downloading service] If you need to pay for the downloading service, how much at most you are willing to pay for downloading a ring tone of mobile phone? |
| 0:997 |
| Not willing to pay |
| Don't know / hard to say |
| 39. [Only for those who have ever used any form of downloading service] Screen logo? |
| 0:997 |
| Not willing to pay |
| Don't know / hard to say |
| 40. [Only for those who have ever used any form of downloading service] Picture message? |
| 0:997 |
| Not willing to pay |
| Don't know / hard to say |
| 41. [Only for those who have ever used any form of downloading service] Games? |
| 0:997 |
| Not willing to pay |
| Don't know / hard to say |
| 42. [Only for those who have ever used any form of downloading service] Are you currently a registered member of any website which provides downloading service(s)? |
| Yes |
| No |
| Don't know / hard to say |
| 43. [Only for those who have ever used any form of downloading service] What factors would you consider when choosing the downloading service? (multiple responses allowed) |
| Service charge |
| Ease of use |
| Timeliness of updating materials |
| Speed of getting connected to the website |
| Speed of downloading |
| Others |
| Don't know / hard to say |
| 44. [Only for those who have ever used any form of downloading service] How important do you think downloading service is to you? |
| Very important |
| Quite important |
| Hal-half |
| Quite unimportant |
| Very unimportant |
| Don't know / hard to say |
| 45. [Only for those who have ever used any form of downloading service] What downloading service do you think you will use in the coming 12 months? (Do not read out the answers, multiple responses allowed) |
| Will not download |
| Computer software |
| Music files |
| Games |
| Ring tones |
| Screen savers/cursors |
| Others |
| Don't know / hard to say |
V. Personal Particulars
| D1 Gender |
| Male |
| Female |
| D2 Age |
| (exact number)【99=Refused to answer】 |
| D3 Education attainment |
| Primary or below |
| Secondary |
| Matriculated |
| Tertiary, non-degree course |
| Tertiary, degree course |
| Postgraduate or above |
| Refused to answer |
| D4 Occupation |
| Managers and administrators |
| Professionals |
| Associate professionals |
| Clerks |
| Service workers and shop sales workers |
| Skilled agricultural and fishery workers |
| Craft and related workers |
| Plant and machine operators and assemblers |
| Non-skilled workers |
| Students |
| Housewives |
| Unclassified |
| Others (unemployed, retired, etc.) |
| Refused to answer |
| D5 The type of ownership of your house is: |
| Self-purchased, or |
| Rent? |
| Refused to answer |
| D6 House type |
| Public housing estate |
| Housing Authority subsidized sale flats |
| Housing Society subsidized sale flats |
| Private housing |
| Village: villas/ bungalows/ modern village houses |
| Villages: simple stone structures/ traditional village houses |
| Public temporary housing |
| Private temporary housing |
| Staff quarters |
| Others |
| Refused to answer |
| I. 生活科技應用 |
| 1. 你宜家有冇桌面電腦，辦公室既唔計? |
| 有 |
| 冇 |
| 唔知/難講 |
| 2. 你宜家有冇手提電腦? |
| 有 |
| 冇 |
| 唔知/難講 |
| 3. 你宜家有冇掌上電腦或者電子手帳? |
| 有 |
| 冇 |
| 唔知/難講 |
| 4. 你宜家有冇流動電話? |
| 有 |
| 冇 |
| 唔知/難講 |
| 5. 你宜家有冇私人電郵戶口? |
| 有 |
| 冇 |
| 唔知/難講 |
| 6. 你宜家有冇個人(或家庭)網頁? |
| 有 |
| 冇 |
| 唔知/難講 |
| 7. 你屋企宜家有冇安裝寬頻? |
| 有 |
| 冇 |
| 唔知/難講 |
| 8. 你宜家有冇數碼相機或者數碼錄像機? |
| 有 |
| 冇 |
| 唔知/難講 |
| 9. 你屋企宜家有冇任何電視遊戲機產品(如PS2)? |
| 有 |
| 冇 |
| 唔知/難講 |
| 10. 你宜家有冇收聽MP3音樂檔案? |
| 有 |
| 冇 |
| 唔知/難講 |
| 11. 係以上產品中，你認為邊三樣對你最重要? 請你順序講出。 |
| 桌面電腦 |
| 手提電腦 |
| 掌上電腦或者電子手帳 |
| 流動電話 |
| 私人電郵戶口 |
| 個人網頁 |
| 寬頻 |
| 數碼相機或者數碼錄像機 |
| 電視遊戲機產品 |
| MP3音樂檔案 |
| 唔知/難講 |
| 12. 你宜家主要用個人電腦做咩呢? (不讀答案，可選多項) |
| 冇用個人電腦 |
| 文書處理 |
| 電郵e-mail, ICQ [社交] |
| 搵資料, 睇新聞……等 [資訊] |
| 投資理財, 繳費……等 [財務] |
| 購物, 消費 [消費] |
| 遊戲, 娛樂 [消閒] |
| 下載軟件, 個人資料管理 [應用] |
| 其他 |
| 唔知/難講 |
| 13. 你估計一年後你會主要用個人電腦做咩呢? (不讀答案，可選多項) |
| 唔會用 |
| 文書處理 |
| 電郵e-mail, ICQ [社交] |
| 搵資料, 睇新聞……等 [資訊] |
| 投資理財, 繳費……等 [財務] |
| 購物, 消費 [消費] |
| 遊戲, 娛樂 [消閒] |
| 下載軟件, 個人資料管理 [應用] |
| 其他 |
| 唔知/難講 |
| 14. 你宜家主要用流動電話做咩呢? (不讀答案，可選多項) |
| 冇用流動電話 |
| 通訊 |
| 上網 |
| 收發短訊(SMS) |
| 下載服務 (如: 電話鈴聲、屏幕圖案) |
| 娛樂 (如: 遊戲、MP3) |
| 其他 |
| 唔知/難講 |
| 15. 你估計一年後你會主要用流動電話做咩呢? (不讀答案，可選多項) |
| 唔會用 |
| 通訊 |
| 上網 |
| 收發短訊(SMS) |
| 下載服務 (如: 電話鈴聲、屏幕圖案) |
| 娛樂 (如: 遊戲、MP3) |
| 其他 |
| 唔知/難講 |
| II. 資訊科技認識 與 有關個人態度題目 |
| 16. 整體黎講，請你用0-10分形容你對資訊科技既認識；10分代表非常認識，0分代表完全唔認識，5分代表一半半。你會點樣形容你對資訊科技既認識呢? |
| 0:10 |
| 唔知/難講 |
| 17. 請你再用0-10分評價整體香港人對資訊科技既認識；10分代表非常認識，0分代表完全唔認識，5分代表一半半。你會點樣形容香港人對資訊科技既認識呢? |
| 0:10 |
| 唔知/難講 |
| 18. 假設我地抽取一百個香港人成為一個有代表性既樣本，咁以你對資訊科技既認識而論，你覺得相比起其他人你應該排行第幾呢? |
| 1:100 |
| 唔知/難講 |
| 19. 又假設你宜家對資訊科技既認識值一百分，你預計一年之後呢個指標會變成幾多分呢? |
| 0:9997 |
| 唔知/難講 |
| 20. 你覺得資訊科技對你黎講有幾重要? |
| 非常重要 |
| 幾重要 |
| 一半半 |
| 幾唔重要 |
| 非常唔重要 |
| 唔知/難講 |
| 21. 你認為互聯網改善左你既生活質素定係令你既生活變糟? |
| 冇用互聯網 |
| 改善 |
| 冇變 |
| 變糟 |
| 唔知/難講 |
| 22. 你認為手提電話改善左你既生活質素定係令你既生活變糟? |
| 冇用手提電話 |
| 改善 |
| 冇變 |
| 變糟 |
| 唔知/難講 |
| III. 民意研究計劃追蹤問題 |
| 23. 整體黎講，你滿唔滿意政府既資訊科技發展政策? |
| 非常滿意 |
| 幾滿意 |
| 一半半 |
| 幾唔滿意 |
| 非常唔滿意 |
| 唔知/難講 |
| 24. 你對香港既前途有冇信心呢? |
| 有信心 |
| 冇信心 |
| 唔知/難講 |
| 25. 現在香港面對好多問題，你個人最關心邊種問題呢? (讀出首三個答案) |
| 政治問題 |
| 經濟問題 |
| 社會問題 |
| 唔知、難講、分唔到邊樣最重要 |
| 無意見 |
| 26. 整體黎講，你滿唔滿意香港宜家既社會環境? |
| 非常滿意 |
| 幾滿意 |
| 一半半 |
| 幾唔滿意 |
| 非常唔滿意 |
| 唔知/難講/唔瞭解 |
| 27. 我地想請你評價一下香港既社會現狀。如果你要用0-10分評價香港是否一個文明既社會，10分代表絕對文明，0分代表絕對唔文明，5分代表一半半，你會比幾多分香港社會? |
| 0:10 |
| 唔知/難講 |
| 28. 咁如果10分代表絕對高效率，0分代表絕對低效率，5分代表一半半，你會比幾多分香港社會? |
| 0:10 |
| 唔知/難講 |
| 29. 以下邊一種渠道是你主要既新聞來源? |
| 電視 |
| 電台 |
| 報紙 |
| 雜誌 |
| 朋友 |
| 家人 |
| 互聯網 |
| 其他 |
| 唔知/難講 |
| IV. 下載服務 |
| 30. 你有冇用過任何形式既下載服務，包括透過電腦或流動電話下載電腦軟件、音樂檔案、遊戲、電話鈴聲、螢幕保護程式(screen saver)、滑鼠游標(cursor)等? |
| 有 |
| 冇 (跳至Q32) |
| 唔認識下載服務 (跳至D1) |
| 31. [只問曾經使用任何形式下載服務之被訪者] 你係透過電腦、流動電話定係其他媒體下載呢? (不讀答案，可選多項) |
| 電腦 (如: 桌面電腦、手提電腦、電子手帳) (跳至Q34) |
| 流動電話 (跳至Q34) |
| 其他 (請註明) (跳至Q34) |
| 32. [只問從未使用下載服務之被訪者] 點解唔用? (不讀答案，可選多項) |
| 下載服務唔重要 |
| 下載服務使用困難 |
| 下載服務費用昂貴 |
| 其他 (請註明) |
| 唔知/難講 |
| 33. [只問從未使用下載服務之被訪者] 你短期內會唔會考慮用下載服務? |
| 會 (跳至D1) |
| 唔會 (跳至D1) |
| 唔知/難講 (跳至D1) |
| 34. [只問曾經使用任何形式下載服務之被訪者] 你通常會下載什麼? (如多過一個答案，以最常下載的服務為準) |
| 電腦軟件 |
| 音樂檔案 |
| 遊戲 |
| 電話鈴聲 |
| 螢幕保護程式(screen saver) |
| 滑鼠游標(cursor) |
| 其他 |
| 唔知/難講/唔記得 |
| 35. [只問曾經使用任何形式下載服務之被訪者] 你平均每星期使用下載服務幾多次? （實數）(少於一次請入"0") |
| 0:997 |
| 唔知/難講 |
| 36. [只問曾經使用任何形式下載服務之被訪者] 你宜家用既下載服務需唔需要收費? |
| 需要 |
| 部分需要 |
| 唔需要 |
| 唔知/難講/唔記得 |
| 37. [只問曾經使用任何形式下載服務之被訪者] 你認為現有既下載服務收費合唔合理? |
| 非常合理 |
| 幾合理 |
| 一半半 |
| 幾唔合理 |
| 非常唔合理 |
| 唔知/難講 |
| 38. [只問曾經使用任何形式下載服務之被訪者] 如果下載服務需要收費，你最多會願意俾幾多錢黎下載手提電話既音樂鈴聲呢? |
| 0:997 |
| 唔願意 |
| 唔知/難講 |
| 39. [只問曾經使用任何形式下載服務之被訪者] 咁屏幕圖案呢? |
| 0:997 |
| 唔願意 |
| 唔知/難講 |
| 40. [只問曾經使用任何形式下載服務之被訪者] 咁圖像訊息(picture message)呢? |
| 0:997 |
| 唔願意 |
| 唔知/難講 |
| 41. [只問曾經使用任何形式下載服務之被訪者] 咁遊戲呢? |
| 0:997 |
| 唔願意 |
| 唔知/難講 |
| 42. [只問曾經使用任何形式下載服務之被訪者] 你宜家係唔係任何提供下載服務網站既註冊會員? |
| 係 |
| 唔係 |
| 唔知/難講 |
| 43. [只問曾經使用任何形式下載服務之被訪者] 係你選擇下載服務時，邊d係你考慮既因素? (可選多項) |
| 費用 |
| 使用的方便程度 |
| 版本的更新速度 |
| 連接網站的速度 |
| 下載速度 |
| 其他 |
| 唔知/難講 |
| 44. [只問曾經使用任何形式下載服務之被訪者] 你覺得下載服務對你嚟講有幾重要? |
| 非常重要 |
| 幾重要 |
| 一半半 |
| 幾唔重要 |
| 非常唔重要 |
| 唔知/難講 |
| 45. [只問曾經使用任何形式下載服務之被訪者] 在未來十二個月內，你估計你會用咩野下載服務? (不讀答案，可選多項) |
| 唔下載 |
| 電腦軟件 |
| 音樂檔案 |
| 遊戲 |
| 電話鈴聲 |
| 螢幕保護程式(screen saver)/滑鼠游標(cursor) |
| 其他 |
| 唔知/難講 |
| V. 背景資料 |
| D1 性別 |
| 男 |
| 女 |
| D2 年齡 |
| （實數）【99=拒答】 |
| D3 教育程度 |
| 小學或以下 |
| 中學 |
| 預科 |
| 專上非學位 |
| 專上學位 |
| 研究院或以上 |
| 拒絕回答 |
| D4 職業 |
| 經理及行政人員 |
| 專業人員 |
| 輔助專業人員 |
| 文員 |
| 服務工作及商店銷售人員 |
| 漁農業熟練工人 |
| 手工藝及有關人員 |
| 機台及機器操作員及裝配員 |
| 非技術工人 |
| 學生 |
| 家庭主婦 |
| 不能辨別 |
| 其他（包括失業、已退休、及其他非在職者） |
| 拒絕回答 |
| D5 請問你住緊既單位係： |
| 自置，定係 |
| 租住既呢？ |
| 拒絕回答 |
| D6 居住房屋 |
| 公營租住房屋 |
| 房屋委員會補助出售單位 |
| 房屋協會補助出售單位 |
| 私人住宅單位 |
| 村屋：別墅/平房/新型村屋 |
| 村屋：簡單磚石蓋搭建築物/傳統村屋 |
| 公營臨時房屋 |
| 私人臨時房屋 |
| 員工宿舍 |
| 其他 |
| 拒絕回答 |
