調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value	淨值<br/>Net value
1-6/2013	1	1008	590	67.8%	8.6%	38.1%	46.7%	23.7%	13.9%	8.0%	22.0%	7.6%	100.0%	3.7	411	0.1	24.7%
1-6/2015	1	1038	623	66.5%	15.5%	44.9%	60.3%	23.8%	9.2%	2.4%	11.6%	4.3%	100.0%	3.6	597	0.1	48.8%
7-12/2015	1	1039	635	65.5%	16.4%	46.2%	62.6%	17.9%	7.5%	2.3%	9.8%	9.8%	100.0%	3.7	573	0.1	52.8%
1-6/2016	1	1009	576	69.9%	15.8%	50.4%	66.1%	16.7%	10.7%	2.3%	13.0%	4.1%	100.0%	3.7	551	0.1	53.1%
7-12/2016	1	1000	600	70.8%	7.2%	42.7%	49.9%	23.5%	13.2%	6.6%	19.8%	6.9%	100.0%	3.7	573	0.1	30.1%
1-6/2017	1	1003	560	69.7%	13.4%	49.0%	62.4%	15.1%	13.1%	4.5%	17.6%	4.9%	100.0%	3.7	573	0.1	44.8%