調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
1-6/2012	1	1001	561	68.0%	21.9%	50.2%	72.1%	10.8%	0.0%	0.3%	0.3%	16.8%	100.0%	4.1	465	0.1	71.8%
1-6/2015	1	1038	625	66.5%	23.2%	55.2%	78.4%	8.4%	0.5%	0.9%	1.3%	11.8%	100.0%	4.1	551	0.1	77.0%
7-12/2015	1	1039	661	65.5%	20.3%	52.5%	72.8%	10.2%	0.4%	0.2%	0.6%	16.3%	100.0%	4.1	553	0.1	72.1%
1-6/2016	1	1009	573	69.9%	24.1%	54.0%	78.0%	7.3%	0.6%	0.4%	1.0%	13.7%	100.0%	4.2	494	0.1	77.0%
7-12/2016	1	1000	604	70.8%	25.3%	48.1%	73.5%	11.5%	0.2%	0.1%	0.3%	14.7%	100.0%	4.2	515	0.1	73.2%
1-6/2017	1	1003	601	69.7%	33.7%	52.3%	86.0%	2.8%	0.6%	0.4%	1.0%	10.2%	100.0%	4.2	515	0.1	85.0%