調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
1-6/2012	1	1001	541	68.0%	37.6%	51.9%	89.5%	6.4%	0.7%	0.9%	1.7%	2.4%	100.0%	4.3	528	0.1	87.8%
7-12/2012	1	1010	649	66.9%	37.1%	53.3%	90.5%	7.2%	0.5%	0.0%	0.5%	1.7%	100.0%	4.3	637	0.1	89.9%
1-6/2013	1	1008	616	67.8%	29.0%	60.3%	89.3%	6.2%	1.4%	0.2%	1.6%	3.0%	200.0%	4.2	597	0.1	87.7%
7-12/2013	1	1022	572	70.7%	31.0%	60.0%	91.1%	7.1%	0.8%	0.2%	1.0%	0.8%	100.0%	4.2	567	0.1	90.1%
1-6/2014	1	1009	552	67.1%	29.1%	60.5%	89.6%	5.8%	1.1%	0.2%	1.3%	3.4%	100.0%	4.2	533	0.1	88.2%
7-12/2014	1	1012	545	66.6%	44.0%	49.8%	93.8%	4.7%	0.6%	0.3%	0.9%	0.6%	100.0%	4.4	541	0.1	93.0%
1-6/2015	1	1038	639	66.5%	45.0%	47.4%	92.4%	5.4%	0.6%	0.1%	0.7%	1.4%	100.0%	4.4	630	0.1	91.7%
7-12/2015	1	1039	602	65.5%	33.0%	56.3%	89.2%	7.3%	1.0%	0.8%	1.7%	1.8%	100.0%	4.2	591	0.1	87.5%
1-6/2016	1	1009	555	69.9%	39.2%	51.2%	90.3%	5.2%	1.6%	0.7%	2.3%	2.2%	100.0%	4.3	543	0.1	88.1%
7-12/2016	1	1000	569	70.8%	51.7%	43.7%	95.4%	2.6%	0.2%	0.2%	0.4%	1.5%	100.0%	4.5	560	0.1	95.0%
1-6/2017	1	1003	592	69.7%	50.1%	46.1%	96.3%	3.0%	0.0%	0.3%	0.3%	0.4%	100.0%	4.5	560	0.1	96.0%