調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
1-6/2012	1	1001	548	68.0%	18.9%	56.5%	75.3%	14.6%	3.8%	1.8%	5.5%	4.6%	100.0%	3.9 	521	0.1	69.8%
7-12/2012	1	1010	635	66.9%	14.9%	62.0%	76.9%	14.6%	3.2%	0.4%	3.6%	4.9%	100.0%	3.9 	604	0.1	73.3%
1-6/2013	1	1008	591	67.8%	18.0%	58.6%	76.6%	13.8%	2.3%	0.9%	3.1%	6.5%	100.0%	4.0 	551	1.1	73.4%
7-12/2013	1	1022	577	70.7%	18.7%	62.2%	81.0%	11.4%	1.9%	0.8%	2.7%	4.9%	100.0%	4.0 	548	1.1	78.2%
1-6/2014	1	1009	584	67.1%	14.8%	59.7%	74.4%	17.5%	3.2%	0.8%	3.9%	4.1%	100.0%	3.9 	558	2.1	70.5%
7-12/2014	1	1012	525	66.6%	18.4%	60.8%	79.2%	12.4%	2.4%	1.0%	3.4%	5.1%	100.0%	4.0	498	2.1	75.8%
1-6/2015	1	1038	627	66.5%	17.1%	59.3%	76.3%	16.5%	2.6%	1.1%	3.6%	3.6%	100.0%	3.9	605	0.1	72.7%
7-12/2015	1	1039	620	65.5%	15.9%	62.6%	78.5%	12.7%	2.7%	0.2%	2.8%	6.0%	100.0%	4.0	583	0.1	75.7%
1-6/2016	1	1009	547	69.9%	16.5%	58.2%	74.7%	14.6%	4.0%	1.8%	5.9%	4.9%	100.0%	3.9	521	0.1	68.8%
7-12/2016	1	1000	607	70.8%	17.8%	55.9%	73.7%	18.0%	2.5%	1.4%	3.9%	4.4%	100.0%	3.9	577	0.1	69.8%
1-6/2017	1	1003	596	69.7%	17.9%	63.7%	81.6%	9.1%	5.1%	0.8%	5.9%	3.4%	100.0%	3.9	577	0.1	75.7%