調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
1-6/2012	1	1001	568	68.0%	8.2%	46.1%	54.2%	18.0%	1.6%	0.9%	2.5%	25.3%	100.0%	3.8	422	0.1	51.8%
7-12/2012	1	1010	669	66.9%	6.5%	45.1%	51.6%	19.5%	2.6%	0.8%	3.4%	25.6%	100.0%	3.7	495	0.1	48.2%
1-6/2013	1	1008	616	67.8%	8.0%	48.0%	56.0%	16.2%	2.8%	1.4%	4.1%	23.7%	100.0%	3.8	469	0.1	51.8%
7-12/2013	1	1022	602	70.7%	6.2%	51.7%	57.9%	16.4%	3.4%	0.3%	3.7%	22.0%	100.0%	3.8	469	0.1	54.2%
1-6/2014	1	1009	576	67.1%	6.0%	51.0%	57.0%	16.7%	1.3%	0.5%	1.7%	24.5%	100.0%	3.8	430	0.1	55.3%
7-12/2014	1	1012	522	66.6%	13.3%	47.6%	60.9%	21.4%	0.8%	0.1%	0.9%	16.9%	100.0%	3.9	433	0.1	60.0%
1-6/2015	1	1038	626	66.5%	7.9%	52.0%	59.9%	19.5%	2.3%	1.0%	3.3%	17.3%	100.0%	3.8	517	1.1	56.6%
7-12/2015	1	1039	608	65.5%	7.3%	50.8%	58.1%	15.5%	1.3%	1.2%	2.5%	23.9%	100.0%	3.8	462	0.1	55.6%
1-6/2016	1	1009	542	69.9%	11.4%	53.8%	65.1%	15.6%	1.4%	0.5%	1.9%	17.4%	100.0%	3.9	446	0.1	63.3%
7-12/2016	1	1000	594	70.8%	10.5%	50.3%	60.8%	15.9%	1.9%	0.9%	2.7%	20.5%	100.0%	3.9	471	0.1	58.1%
1-6/2017	1	1003	580	69.7%	10.0%	57.5%	67.5%	14.3%	1.8%	0.5%	2.3%	15.9%	100.0%	3.9	471	0.1	65.2%