調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
7-12/2012	1	1010	685	66.9%	13.3%	45.1%	58.4%	15.3%	0.8%	0.2%	1.1%	25.5%	100.0%	3.9	509	0.1	57.3%
1-6/2014	1	1009	576	67.1%	11.9%	46.5%	58.5%	15.8%	0.9%	0.2%	1.1%	24.5%	100.0%	3.9	431	0.1	57.4%
7-12/2014	1	1012	527	66.6%	16.7%	47.1%	63.8%	16.7%	0.7%	0.5%	1.3%	18.6%	100.0%	4.0	428	0.1	62.6%
1-6/2015	1	1038	615	66.5%	13.9%	47.9%	61.8%	12.2%	1.5%	1.0%	2.5%	24.4%	100.0%	4.0	465	0.1	59.3%
7-12/2015	1	1039	612	65.5%	11.7%	46.0%	57.7%	13.9%	2.1%	0.6%	2.7%	25.0%	100.0%	3.9	457	0.1	55.0%
1-6/2016	1	1009	513	69.9%	14.5%	50.8%	65.3%	13.7%	1.8%	0.2%	2.1%	19.0%	100.0%	4.0	415	0.1	63.2%
7-12/2016	1	1000	598	70.8%	15.4%	49.9%	65.3%	12.5%	0.8%	0.6%	1.4%	20.8%	100.0%	4.0	471	0.1	63.9%
1-6/2017	1	1003	610	69.7%	15.5%	53.7%	69.2%	10.6%	1.9%	0.2%	2.1%	18.2%	100.0%	4.0	471	0.1	67.1%