調查日期<br>Date of survey	半年結調查次數<br>Number of Surveys(Half-yearly)	半年結樣本人數<br>Total Sample(Half-yearly)	半年結次樣本人數<br>Sub-sample(Half-yearly)	半年結回應率<br>Response Rate(Half-yearly)	非常滿意<br>Very positive	幾滿意<br>Quite positive	滿意<br>Positive	一半半<br>Half-half	幾唔滿意<br>Quite negative	非常唔滿意<br>Very negative	唔滿意<br>Negative	唔知/ 難講<br>DK/HS	總數<br>Total	平均量值*<br>Mean value*	基數<br>Base	樣本平均標準誤差<br>Standard Error of Mean	淨值<br/>Net value
7-12/2013	1	1022	568	70.7%	21.4%	58.0%	79.4%	8.3%	1.5%	0.2%	1.7%	10.6%	100.0%	4.1	507	0.1	77.8%
1-6/2015	1	1038	613	66.5%	24.6%	57.2%	81.7%	7.2%	0.9%	0.1%	1.0%	10.0%	100.0%	4.2	551	0.1	80.7%
7-12/2015	1	1039	677	65.5%	20.2%	52.9%	73.2%	10.4%	1.2%	0.5%	1.8%	14.7%	100.0%	4.1	577	0.1	71.4%
1-6/2016	1	1009	575	69.9%	21.8%	53.2%	75.0%	10.0%	2.3%	0.2%	2.5%	12.5%	100.0%	4.1	503	0.1	72.5%
7-12/2016	1	1000	574	70.8%	23.1%	52.8%	75.9%	10.7%	0.8%	0.4%	1.1%	12.2%	100.0%	4.1	503	0.1	74.8%
1-6/2017	1	1003	574	69.7%	28.7%	51.8%	80.5%	7.8%	1.4%	0.2%	1.6%	10.1%	100.0%	4.2	1009	0.1	78.9%